We are a national loan servicer of Federal Consolidation, Stafford, Parent Loan for Undergraduate Students (PLUS) and Grad PLUS loans. In addition, we provide loan servicing for private (credit-based) loans.

At Xpress Loan Servicing, we’re known for the fast and accurate origination and disbursement processes we offer our borrowers and school clients. We also work with borrowers to help ensure that they make their payments consistently, with a goal of helping students to retain excellent credit ratings through timely loan payments.

Caring Service for Borrowers

Through our support of multiple borrower benefit programs, streamlined payment options and immediate online account access, Xpress Loan Servicing helps ensure that a borrower’s repayment process is efficient and easy to manage.

Our knowledgeable, well-trained associates provide real answers to loan servicing questions. This allows us to proactively support and advise borrowers who may be experiencing difficulties in fulfilling their student loan obligations. Our commitment to staff training includes state-of-the-art call monitoring and staff coaching tools, designed to promote consistent outstanding service.

Enhanced Services for Schools

As the preferred servicer of national lender Student Loan Xpress for loan origination and servicing, we support multiple processing flows, reporting types and school certification processes.

At Xpress Loan Servicing, our early awareness and default aversion teams offer customizable programs providing the highest levels of due diligence and borrower support. In addition, our ongoing investment in high-speed systems and processes allows us to provide fast processing turnaround and to ensure that our borrower information is complete, accurate and constantly updated.