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Contact Us

Whether you have questions about our personal banking accounts, our business or commercial finance solutions, or our corporate office, we’re here to help. Contact us today to bank like you.

Personal (including home loans)

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Customer contact center

Please be aware that due to high call volume, we are experiencing long wait times to speak with a CIT Bank representative. Check out our FAQs for answers to our most-asked questions.

    See FAQs
    To submit forms

    To upload forms to your document center, sign in to your CIT Bank account. Then click on more and customer service to access your document center.

    Mail forms to: 
    CIT Bank, N.A. 
    P.O. Box 7056 
    Pasadena, CA 91109-9699

    For home loan questions

    Call: 800-217-6629
    Monday through Friday: 9:00 a.m. — 8:00 p.m. (ET) 
    Closed weekends and holidays

    Questions about a new or existing account?

    Call: 855-462-2652 (within U.S.) 
    626-535-8964 (outside U.S. - toll call) 
    Fax: 866-914-1578

    Monday through Friday: 8:00 a.m. — 9:00 p.m. (ET) 
    Saturday: 9:00 a.m. — 5:00 p.m. (ET) 
    Sunday: 11:00 a.m. — 4:00 p.m. (ET)

    Corporate headquarters

    CIT Bank, N.A. 
    75 North Fair Oaks Ave 
    Pasadena, CA 91103


    Customer service information:Customer service information:

    Small Business Solutions (Direct Capital)

    155 Commerce Way
    Portsmouth, NH 03801

    Main: 866-777-0117
    Fax: 800-875-0312

    Customer Service

    Other Equipment Finance Customer Service

    888-204-0799 (voice menu system)
    888-899-0497 (live operator)



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    Our commitment to accessibility

    Web Content Accessibility Guidelines

    CIT is dedicated to serving persons with disabilities. With this goal in mind, CIT is currently working to meet the website usability and design requirements set forth in Web Content Accessibility Guidelines 2.0 Level AA recommended by the World Wide Web Consortium (W3C).