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CIT Bank
Customer Service

Let us know how we can help you.

Online and Mobile Banking

Sign in to your account online and send us a secure email or access mobile banking. 24 hours a day, 7 days a week.

Customer contact center

Please be aware that due to high call volume, we are experiencing long wait times to speak with a CIT Bank representative. Check out our FAQs for answers to our most-asked questions.

See FAQs

To submit forms

To upload forms to your document center, sign in to your CIT Bank account. Then click on more and customer service to access your document center.

Mail forms to: 
CIT Bank, N.A. 
P.O. Box 7056 
Pasadena, CA 91109-9699

For home loan questions

Call: 800-217-6629
Monday through Friday: 9:00 a.m. — 8:00 p.m. (ET) 
Closed weekends and holidays

Questions about a new or existing account?

Call: 855-462-2652 (within U.S.) 
626-535-8964 (outside U.S. - toll call) 
Fax: 866-914-1578

Monday through Friday: 8:00 a.m. — 9:00 p.m. (ET) 
Saturday: 9:00 a.m. — 5:00 p.m. (ET) 
Sunday: 11:00 a.m. — 4:00 p.m. (ET)

Corporate headquarters

CIT Bank, N.A. 
75 North Fair Oaks Ave 
Pasadena, CA 91103