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Direct Banking
Customer Service

Let us know how we can help you.

Online and Mobile Banking

Sign in to your account online and send us a secure email or access mobile banking. 24 hours a day, 7 days a week.

Contact Us

Customer contact center

At CIT Bank, the care of our customers and employees is our priority. We are committed to serving you during this challenging time, however, you may experience longer than normal wait times. You can access your account 24 hours a day online, or use our automated telephone banking system. Thank you for your patience. 

    See FAQs

    Questions about a new or existing account?

    Call: 855-462-2652 (within U.S.) 
    626-535-8964 (outside U.S. - toll call) 
    Fax: 866-914-1578

    Monday through Friday: 9:00 a.m. — 9:00 p.m. (ET) 
    Saturday: 10:00 a.m. — 6:00 p.m. (ET) 
    Sunday: Closed

    To submit forms

    To upload forms to your document center, sign in to your CIT Bank account. Then click on more and customer service to access your document center.

    Mail forms to: 
    CIT Bank, N.A. 
    P.O. Box 7056 
    Pasadena, CA 91109-9699

    For home loan questions

    Call: 800-217-6629
    Monday through Friday: 9:00 a.m. — 8:00 p.m. (ET) 
    Closed weekends and holidays