• Jay Jones.

    Jay Jones

    Executive Vice President

    Jay Jones is Executive Vice President of CIT Residential Servicing Operations , which is the position he held at OneWest Bank prior to its acquisition by the CIT Group (NYSE: CIT) in August 2015.  He is responsible for overseeing the residential mortgage servicing for both forward and reverse mortgages.  

    His responsibilities include the Enterprise Call Center, Enterprise Customer Experience, Consumer Counseling Support, Special Servicing, Loan Administration, Loss Mitigation, Loss Risk Management, Foreclosure, Bankruptcy, REO, Investor Accounting and various other administrative support functions.  Prior to his current role, he was responsible for the Customer Contact Center of the forward Mortgage Servicing operations.  His responsibilities included the daily management of the Single Point of Contact teams with the borrowers.

    Mr. Jones has over 20 years of experience in the mortgage industry beginning his career in the Structured Finance group with Grant Thornton LLP in Los Angeles, CA where he audited IndyMac Bank and Countrywide. During his tenure at IndyMac Bank, he was responsible for managing the Capital Marketing Group, Credit Management, Servicing and Special Servicing. Jay Jones joined OneWest Bank in August 1999.  

    Mr. Jones holds a BS in Business Administration (finance) from California State University, Northridge.